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The Study

Total Economic Impact

Kaspersky commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Kaspersky Fraud Prevention.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed one customer with more than two years of experience using Kaspersky Fraud Prevention.

Prior to using the solution, the interviewed customer did not have a fraud prevention solution in the digital channel. Due to a spike in fraudulent activities seen at financial services companies, the interviewed organization was concerned about the possibility of fraud and its effect on customers, the organization’s reputation, potential customer churn, and investigation and recovery expenses.

Key findings from the study:

Cost savings over three years from:

  • Reducing fraud: $3.4 million
  • Reduction in customer service interactions: $121,074
  • Eliminating second tier authentication: $17,571
  • Three-year Return on investment: 168%

Payback in less than 6 months

Building more seamless users experience and stronger trust

Complex fraud and money laundering detection to comply with industry regulations

Download the study to learn more!

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